Warning - Fraudulent Websites and Booking Agencies

Register Safely

The meeting industry is confronted with an increasing number of fraudulent websites that impersonate legitimate meeting websites, and booking agencies that are not authorised to make bookings for meeting participants.

Encanta Event Management wishes to advise Alumina 2018 members and delegates to be aware of possible scams and urges all participants to only use the official website

Encanta Event Management is the only official accommodation agency for this conference. If you are contacted by any other company or agency offering accommodation for Alumina 2018, please note that these companies are not authorised to represent Alumina 2018 in any way, nor do they have access to the officially contracted room blocks or rates.

Imitation sites and agencies invite meeting participants to supply their personal details including credit card information, in return for a promise to provide travel and accommodation. Please be aware that these unauthorised companies might not deliver what they promise, and in fact may not deliver anything to the meeting participant at all despite charging the credit card.

If you have any questions around the legitimacy of a supposed meeting website, or are contacted by any such agency, please don’t hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and 03 9863 7608


Buslink operates urban services around Gladstone City from Monday to Friday. For timetable, routes and ticket information click here.

Car Hire

All major car hire companies are located conveniently within the Gladstone Airport Terminal or close by.

Child Care

Please note that no official arrangements have been made for child care during the Conference. Please check with the hotel you are staying at who may be able to assist you further with babysitting services during your stay.


As a guide, temperatures in Gladstone in September range from 16.5°C to 26.5°C.


All communication with registered delegates will be by email.  If you register and do not receive a confirmation by email within 5 working days please contact the Conference Secretariat, Encanta Event Management, by phone on +61 3 9863 7608 or email This email address is being protected from spambots. You need JavaScript enabled to view it..  


The information in this web site is correct at the time of printing. The Organisers reserve the right to change any aspect of the program without prior notice.


Conference Sessions: Smart Casual
Welcome Reception: Smart Casual
Cocktail Function: Cocktail (Flat Shoes / Wedges are Recommended)
Conference Dinner: Lounge suit


In the event of industrial disruption or other unforeseen circumstances, the Host, Organising Committee and Encanta Event Management accept no responsibility for loss of monies incurred by delay or cancellation.


Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own travel and medical insurance prior to coming to the Conference. The policy should include loss of fees/deposit through cancellation of your participation in the Conference, or through cancellation of the Conference itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. Neither the Conference Secretariat nor the Organising Committee will take any responsibility for any participant failing to insure. Please speak to your travel agent or airline in regard to this matter.


The Conference Organisers recognise that some delegates may have special dietary needs. Please advise the Conference Secretariat either via the registration form or in writing should you wish for them to make alternative arrangements on your behalf.

Please Note: Dietary requirements received less than 72 hours prior to the event cannot be guaranteed. Kosher meals may be available, however please note this will be at an additional cost.

Privacy Statement

In registering for this event relevant details may be incorporated into a delegate list for the benefit of all delegates, sponsors, exhibitors, Encanta Event Management and other parties directly related to the Conference.  Should you wish for your details not to be included in this list, please tick the privacy requested box on the registration form.

Smoking Policy

The Queensland Government imposes a strict no smoking policy in venues, restaurants, bars and shopping centres in Gladstone.


Taxis are readily available with taxi ranks situated at the airport and in the city centre, or phone 131 008.